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Boss Moves
Hey, guys! I’m on my way out of the hospital, and on my way out of the Language Services Supervisor position I’ve held for the last few years. Over the years I’ve learned a lot, through leadership...
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Remote Interpreters Need Love Too
Managing the switch from on-site to remote interpreter services: Lessons learned from the hospital. What do you think about telephonic interpreter services? Video remote interpreter services? Yeah, I...
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Defining and Evaluating Bilingual Hospital Staff and Interpreters
Back when I was supervising my Language Services department, one of my responsibilities was overseeing our bilingual staff and interpreter approval program. Honestly? It wasn’t ever anything I wanted...
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Me and My Shadow
Recently at work, I emailed an interpreter to say I’d be shadowing her. Almost immediately I saw the flashing red light on my Blackberry: “You’re shadowing me? I think I’m nervous!” Really?!...
View ArticleThe Interpreter and the Sandwich, or: Why Feedback Is Not About Your Feelings
There’s a funny thing about feedback and interpreters. We all claim that when it comes to feedback: Tell it to us like it is! Don’t mince words! I can take it! Bring it on! As if feedback is this awful...
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